Our pieces are crafted with the utmost attention to detail and care, however from time to time, accidents happen and a chain snaps.  Leslie Anne Jewelry is happy to make any repairs within 30 days of purchase.  Please keep any broken pieces, as stones/beads could not be available for replacement.  Many repairs can be made at a nominal fee, less shipping costs back to us.  Please email with your order number, contact information, and any photos/details to help begin the process of repair.